Contact Information

Notice to our customers: Due to increased call and message volumes, we may require several business days to begin processing an order or to respond to general inquiries. We encourage all customers to place an order in our Online Store.

To our customers who have placed an order or are going to place an order, please take notice that all orders are subject to back-order status as a result of very high order volumes. Our Online Store currently is not capable of indicating our inventory status for any item.

We may not be able to respond to order status inquiries due to the excessive amount of these that we receive. Please remember that all order status changes are automatically made available to you by e-mail.

All employees of Alexander Arms are arriving to work early and staying late every business day to be able to process and ship orders as quickly as we can. Please visit our FAQ pages and other informational pages for answers to most of our customers' common questions. Thank you for your patience and understanding.

Hours of Operation:
Monday - Friday
8:00 AM - 4:30 PM, Eastern time

Mailing Address for Payments:
Alexander Arms
P.O. Box 11828
Blacksburg, VA 24062

Mailing Address for Correspondence:
Alexander Arms
US Army, Radford Arsenal
P.O. Box 1
Radford, VA 24143

Shipping Address:
(UPS is preferred)
Alexander Arms
US Army, Radford Arsenal
Route 114 - Shipping & Receiving
Radford, VA 24141

Please note that shipping couriers may indicate that this is not a valid shipping address. The facility at which we are located does not have a proper street address, but the address above is valid for shipments.

Telephone:
Phone: (540) 639-8356
Fax: (540) 639-8353

E-mail:
General Inquiries: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
Order Inquiries: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. (please include your order number)