Contact Information

Hours of Operation:
Monday – Friday
8:00 AM – 4:30 PM, Eastern time

Mailing Address for Payments:
Alexander Arms
PO Box 1762
Radford, VA 24141

Mailing Address for Correspondence:
Alexander Arms
PO Box 1762
Radford, VA 24141

Shipping Address:

DO NOT SHIP PACKAGES BY UNITED STATES POSTAL SERVICE TO THIS ADDRESS. Shipping carriers may indicate that this is not a valid shipping address. The facility at which we are located does not have a proper street address, but the address below is valid for shipments. UPS is preferred. Other freight companies are accepted.

If you wish to ship an item to us for inspection, repair, refund, or exchange, you must call or e-mail us first to begin the RMA process. Unauthorized returns by customers may be refused.

Alexander Arms
104 Centre Court
Radford, VA 24141

Telephone:
Phone: (540) 443-9250
Fax: (540) 633-3001

Email:

Tip: Before contacting us, review our Product FAQs and Ordering FAQs. Most questions asked by our customers are answered on those pages. When contacting us by e-mail, ensure that your message is directed only to the appropriate address so that we are able to respond to you as quickly as possible.

All questions regarding order status, order modifications, product availability, and payment updates should be directed to [email protected] Please include your order number and phone number when emailing about your order.

All questions regarding product specifications, repairs, and functionality should be directed to [email protected]

Social Media:
Did you know that you can contact us directly through social media platforms? It can be a very easy and convenient way to get quick answers!

Facebook: alexanderindustries
Twitter: alexanderarms
Instagram: alexanderarmsinc